Privacy Policy

porsyo.com ("we," "our," "us") values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and the Turkish Personal Data Protection Law (KVKK).

1. Collection of Personal Data

We may collect personal data from you when you:

1. Register for our nutrition tracking service
2. Use our AI-powered food analysis and coaching features
3. Take photos of your meals for nutritional analysis
4. Provide health and dietary information during onboarding
5. Interact with our AI nutrition coach via chat
6. Contact us for support or inquiries

The types of personal data we may collect include:

• Email addresses and account information
• Body measurements (height, weight, birth date, gender)
• Health conditions and medical restrictions
• Food allergies and intolerances
• Dietary preferences and protocols
• Personal goals, obstacles, and motivational data
• Food photos and nutritional data
• AI coach chat conversations and context
• Usage patterns and preferences
• Device and browser information
• IP addresses and location data

2. Sensitive Information

With your explicit consent, we process the following categories of sensitive information as defined under GDPR Article 9 and KVKK Article 6:

• Health data (medical conditions, health restrictions)
• Nutrition and food intake related data
• Dietary medical information (food allergies, intolerances)
• AI coach chat conversations containing health context

We process sensitive information only with your explicit consent, which you provide when you accept this Privacy Policy upon registration. You may withdraw your consent at any time by deleting your account.

3. Purpose of Collection

We collect personal data for the following purposes:

• To provide and maintain our nutrition tracking services
• To enable AI-powered food analysis and nutritional insights
• To provide personalized AI nutrition coaching based on your health profile
• To maintain coaching context across chat conversations
• To improve our services and user experience
• To communicate with you regarding service updates and features
• To comply with legal and regulatory requirements

4. How We Use Your Food Data

Our AI-powered service processes your food photos and data to:

• Analyze and identify food items in your photos
• Calculate nutritional values and calorie content
• Track your daily nutritional intake
• Provide personalized nutrition insights and recommendations
• Improve our AI algorithms for better food recognition

We do not use your food photos for advertising purposes or share them with third parties for marketing.

5. How We Use AI and Your Data

Our AI nutrition coaching is powered by third-party large language model (LLM) providers. When you interact with the AI coach:

• Your health and nutrition data is sent to third-party AI services to generate personalized coaching responses
• Chat conversations are stored to maintain coaching continuity across sessions
• Your data is not used to train AI models
• All AI providers we use are bound by data processing agreements that prohibit using your data for purposes other than providing our service

6. Data Security

We implement robust security measures to protect your data:

• End-to-end encryption for food photos and nutritional data
• Secure data storage and transmission
• Regular security audits and updates
• Access controls and authentication
• Employee training on data protection

7. App Permissions

Our app requests the following permissions:

• Camera: To take photos of food for nutritional analysis
• Photo Library: To select existing food photos
• Notifications: To send meal reminders and updates

These permissions are essential for providing our core services. We only access these features when you explicitly grant permission and use them solely for the intended functionality.

8. Data Sharing and Third Parties

We may share your data with:

• Third-party AI service providers — for AI-powered nutrition coaching, bound by data processing agreements
• Service providers who assist in operating our platform
• Legal authorities when required by law
• Third parties with your explicit consent

We ensure that all third parties maintain appropriate security measures and comply with data protection laws.

9. Data Retention

We retain your data:

• For as long as you maintain an account with us
• As required by applicable laws and regulations
• Until you request deletion of your data

AI coach conversation history and working memory are deleted upon account deletion.

Account Deletion

You can delete your account and all associated data at any time through Settings > Delete Account in the app, or by contacting us at hello@porsyo.com.

Upon account deletion, we will permanently remove all your personal data within 30 days, including:

• Account information and profile data
• Health and dietary information
• Food photos and nutritional analysis data
• AI coach conversations and coaching memory
• Usage history and preferences

Note: Some data may be retained for legal compliance purposes as required by applicable laws and regulations.

10. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Export your data
• Withdraw consent

11. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session
• Remember your preferences
• Analyze service usage
• Improve our platform

You can manage cookie preferences through your browser settings.

12. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal data from children under 13.

13. International Data Transfers

Your data may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses where required.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you via the app and request your renewed consent before you can continue using the service. The current version number is displayed at the top of this policy.

15. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at hello@porsyo.com

Thank you for trusting porsyo.com with your nutrition tracking needs.